Welcome to Glorica Hygiene Pvt. Ltd. (“we,” “our,” or “us”). By accessing or using our website [www.gloricahygiene.com] and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

These Terms & Conditions apply to all visitors, users, and customers of Glorica Hygiene Pvt. Ltd. By using our website, you accept these terms in full. If you do not agree, please do not use our site or services.

2. Eligibility

You must be at least 18 years old to place an order on our website. By purchasing from us, you confirm that all information provided by you is accurate and complete.

3. Products and Services

  • All our products are Ayurvedic and hygiene-based formulations manufactured under safe and hygienic conditions.

  • We reserve the right to modify, discontinue, or update any product or price at any time without prior notice.

  • Product descriptions and images are for illustration purposes; actual packaging or formulation may slightly vary.

4. Orders and Payments

  • Once an order is placed, it will be processed only after successful payment confirmation.

  • We accept payments through secure payment gateways such as Razorpay, Paytm, or UPI.

  • Cash on Delivery (COD) is available only on selected pin codes.

  • We reserve the right to cancel any order suspected of fraudulent or suspicious activity.

5. Shipping & Delivery

  • We ship orders within 2–5 business days depending on your location.

  • Delivery timelines are estimated and may vary due to unforeseen factors such as courier delays, weather, or holidays.

  • Customers will receive tracking details via SMS or email once the order is dispatched.
    (For more details, refer to our Shipping & Delivery Policy page.)

6. Returns, Refunds & Replacements

  • Due to the nature of Ayurvedic and hygiene products, returns are accepted only for damaged or wrong products received.

  • Customers must report the issue within 48 hours of delivery with proper unboxing proof (photo/video).

  • Refunds will be processed within 7–10 working days after approval.
    (Refer to our Return & Refund Policy for complete details.)

7. Intellectual Property

All content on this website—including text, logos, graphics, product images, and videos—belongs to Glorica Hygiene Pvt. Ltd. and is protected by applicable copyright and trademark laws. Unauthorized use, copying, or modification is strictly prohibited.

8. Limitation of Liability

  • We strive to ensure the accuracy of all product information, but we do not guarantee that product descriptions or content are error-free.

  • Glorica Hygiene Pvt. Ltd. will not be held responsible for any direct or indirect loss, injury, or damage arising from product misuse or website usage.

9. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in that policy.

10. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Indore, Madhya Pradesh.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:
📍 Glorica Hygiene Pvt. Ltd.
Indore, Madhya Pradesh, India
✉️ info@gloricahygiene.com
🌐 www.gloricahygiene.com